Franklin County Family YMCA

Participation Policies

YMCA Program Participation & Payment Policies

We are pleased to welcome all program participants to the YMCA. In our efforts to best serve you and the full community, our staff has been trained to provide a secure environment for everyone. To help us maintain a safe and happy place, we ask that you and your family honor the following policies:

Program Registration is open to both members and non-members. A Program Registration Form must be completed and signed for each participant. All program participants under the age of 18 must have their parent or guardian sign this form. Completed forms must be turned in along with payment for the program at the YMCA Front Desk.   

BUILDING SECURITY

Program Participants who are also YMCA Members must scan their YMCA membership card to gain access to the building. Non-Member Program Participants  must present themselves to the Front Desk to gain access to the building. Parents or transportation providers of Program Participants must stop at the Front Desk and check in prior to entering the facility. Non-Member Program Participant access to the building is limited to use of the facility as it directly relates to the program.

GENERAL PROGRAM INFORMATION

  • Instructors will advise participant and/or parents as to clothing and equipment requirements for their program. To avoid interruption of by pharmacy in canada.
  • All YMCA programs have a minimum enrollment in order for class to be held. Many also have a maximum for each class and registration may be closed when the maximum is reached.  YMCA may revise schedule at any time based upon registration numbers.  YMCA may re-assign children to the appropriate skill level class if necessary.   A parent may be asked to remove their child from the program if the child is uncooperative or displays behavior that is disruptive or detrimental to staff, other participants, or themselves.
  • Parents will not be allowed to watch classes. Parents may wait for their child in the lobby reception area of the YMCA, or they may join the Y and have full use of the facility and its equipment.  Non-members may not use the facility while waiting for their child unless they pay a Non-Member Fee (see Non-Member Fee sheet for time limitations and details). Some programs include parent observation times and/or days, which will be announced in advance by the instructor.

Days that Franklin County schools are closed due to inclement weather, classes for that day MAY be canceled. A decision will be made by YMCA staff by 2:00 p.m. It is the Program Participant’s responsibility to call the YMCA to confirm class status after 2:00 p.m. In cases of extreme weather and multiple cancellations, make-up classes MAY or MAY NOT be offered. Refunds will not be given for classes not held or attended.

Payments for monthly-pay programs are due on the 1st of each month. Monthly bills will not be rendered. A late fee of $5 per class will be added to payments received after the 7th of the month. Payments may be mailed to the YMCA or made at the Front Desk. Payment for the current month must be received in order for a participant to attend class. Payments are not pro-rated for the month. If a participant registers for the first time between the 1st and 15th of the month, that month’s full payment is required. If a participant registers for the first time between the 16th and 31st of the month, 1/2 of that month’s full payment is required, and thereafter the full monthly amount must be paid by the 1st of the month.  Monthly payments remain the same regardless of number of classes per month—most months there will be 4 classes but there will be months when there are only 3 and some have 5.   Refunds will not be given for classes not attended.  Program payments are non-refundable but are transferable.

ROCKY MOUNT
540-489-9622
Fax: 540-489-1780
235 Technology Drive
Rocky Mount VA 24151

SMITH MOUNTAIN LAKE
540-721-9622
Fax: 540-721-0236
293 First Watch Drive
Moneta VA 24121

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